FAQ

authenticity
is this 100% authentic?

All products are authentic.

what does imperfect mean

Imperfect signifies a minor imperfection in the garment. Unwearable items are eligible for full refund/exchange.

delivery
do you ship overseas?

Our international shipping service includes duties and taxes in the checkout process, eliminating any extra expenses for you.

how quickly will i get my order?

Orders ship 2-3 days after ordering. For Exclusive drops 14-21 days from the date of order.

customer service
how can i reach customer service?

Customer service can be reached at

info@losangelesarchive.com

Hours 9am-7pm PST

how fast will my request be answered?

We try to answer as fast as possible. Same day. Durring exclusive drops our inbox gets flooded where it may take 2-3 days.

something is wrong with my order, what happens now?

If the order is our mistake we will make it right. If the garment is not in wearable condition, we will replace it.

what is the refund policy?

No refunds, we do offer exchanges and refunds for mistakes or damaged goods.